Create your first bot
Step 1 - Create a new bot
Navigate to Bot Studio and click 'New Bot'. Give your bot a descriptive name (e.g., 'Welcome Bot' or 'Lead Capture').
Step 2 - Define the trigger
Choose how your bot starts. Select 'Keyword Match' to trigger the bot when a user types a specific word like 'Hi' or 'Start'.
Step 3 - Add nodes
Drag and drop nodes onto the canvas to build your flow. Start with a 'Send Message' node to welcome the user, followed by 'Ask Question' nodes to collect information.
Step 4 - Publish
Once your flow is ready, click 'Publish'. Your bot is now active and will respond to triggers immediately.