Shared Team InboxOne Inbox for your
One Inbox for your
entire organisation
Stop sharing physical phones. Centralise every WhatsApp number into a unified workspace where conversations are routed, tracked, and resolved efficiently.
Team Inbox
Unassigned (12)
📥
Multi-Number SupportAvailable
Connect 500+ WhatsApp Business numbers to a single dashboard. Perfect for multi-branch retailers or enterprises with regional sales teams.
- ✓Unified view of all company conversations
- ✓Dedicated number assignment per team
- ✓Unified analytics across all numbers
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🔀
Intelligent RoutingAvailable
Ensure customers reach the right person instantly. Auto-assign conversations based on keywords, team availability, or round-robin rules.
- ✓Keyword-based skill routing
- ✓Round-robin lead distribution
- ✓Auto-assignment for returning customers
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💬
Team CollaborationAvailable
Solve complex issues without leaving the chat. Tag teammates in private internal notes that the customer never sees.
- ✓Private internal notes
- ✓@mentions with push notifications
- ✓Conversation handovers between departments
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📊
SLA & Resolution TrackingPreview
Keep your team accountable. Track first-response times, resolution rates, and identify bottlenecks in your support workflow.
- ✓Real-time SLA breach alerts
- ✓First-response time metrics
- ✓Agent performance leaderboards
Feature Visual Mockup