Give customers consistent support while every conversation stays visible, owned and compliant.

GBTick gives support teams a shared inbox with assignment, service windows, customer context, opt-out governance and full response analytics.

Why support teams choose GBTick

✕Messages are spread across personal phones

✕Customers repeat their context every time

✕Support teams miss replies and lose tickets

✕Outside-window messaging creates friction

✕No shared ownership across the team

✕No opt-out evidence or compliance trail

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All customer messages in one place. No more messages getting lost across personal phones.

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Route conversations to the right agent. Managers see ownership across the team.

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Clear service window management. Approved template fallback when the window closes.

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See customer name, tags, history and prior conversations before you reply.

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Never miss a reply. Filter by unread, unassigned or awaiting response.

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Recognize opt-outs, suppress future sends and retain evidence of compliance.